Mr Downing

My first experience away from a manufacturer’s dealership. Excellent service. Only went in for MOT, but the car was cleaned in and out and the whole experience was very positive.

Always first class at Roy Chapman Ltd. My wife and I have both our cars regularly serviced by them. Any repairs needed then we always choose Roy Chapman Ltd. If they cannot undertake a specific repair then they always recommend a local specialist. Always competitive with their pricing with an honest and friendly approach. It’s our “go to” garage of choice.

Always find staff very polite and helpful and very satisfied with all the work they do. Have my car MOT’d and serviced and a few other jobs when needed and it is always efficient and reasonable. Would definitely recommend to anyone in the area.

I would recommend Roy Chapman Ltd to anyone, always a friendly welcome from staff. You are kept informed of any work needed and bills are clearly explained. Always an experience that leaves you feeling more than happy to go back. 10/10 service as always – Thanks

Brilliant service as usual

As always, friendly professional staff, excellent service. Wouldn’t go anywhere else.

Lovely people I trust and will chose every time

Excellent service all round

Excellent service, pick up and return. Only trust these guys and girls to work on my two cars, nowhere else! They go above and beyond

Courteous, efficient, friendly and timely. Couldn’t ask for more!

Extra mile, extra value

Thank you for returning the car nicely valeted

Having been to Roy Chapman Ltd several times, I have found the service excellent

I have always had my car serviced at Roy Chapman Ltd. The service I receive is second to none. There would be no point looking elsewhere as this company and its staff could not be bettered

I have used Chapmans for over 20 years and the service has always been first class

Very happy with the service given and a very clean car on pick up.

Very prompt service! Dropped car off for service and MOT at 8.30am and received a call at 10.30am that all was done – could not ask for better. Many thanks

Excellent service as always. I thoroughly recommend Roy Chapman Ltd

Great service as always and would definitely recommend

Reception staff went out of their way to be helpful – I am disabled. Car back beautifully clean – most unexpected. The previous garage I used since 1970 has now closed so I am glad to have found Roy Chapman Ltd

Glad to be back with trusted garage after 3 years of dealer servicing

First rate!

As always, the service was prompt, efficient, friendly and welcoming. As I only asked to have a bulb changed, it was a lovely surprise to find that they had completed a free lights and levels check and washed the car. Thank you – I rely on Roy Chapman Ltd to look after my car and don’t know what I would do without them.

I have used Roy Chapman Ltd for a few years and found them helpful and efficient. Part of Tring use them or lose them!

They always look after us at Roy Chapman Ltd, we have been coming here for years and wouldn’t go anywhere else. 

I was really in need of urgent help after both headlights bulbs failed on my Volvo. As Chapman’s were closed, I emailed. My email was followed by a phone call from Andy within the hour and before the garage had even opened its doors. They managed to fit me in the next day despite how busy they were – now that’s what I call outstanding – Thank you very much! I was in and out within the hour.

Having moved into the area and having left behind a very well loved service company, it seemed unlikely we would be fortunate enough to find another, but Roy Chapman Ltd has proven to be everything and more that anyone could wish for – a friendly, efficient and reliable service that goes the extra mile to help. Thanks so much to all of you.

I have recommended Roy Chapmans to several people because I rate them very highly. The staff are pleasant and professional and I have always been pleased with the work done.