Meet the Team

5 star service. Helpful and friendly staff and pleasantly surprised with the invoice for all the work carried out. Have used Chapmans for 2 years now. Really excellent service – highly recommend.

Polite staff, car ready when requested after tyre renewals. Extra free checks carried out whilst there without me having to request them and even cleaned the car. Thank you

I have been a customer for many years and am always impressed by the friendly reception from Andy and his colleagues. Any work needed is explained, as are advisory points. I would not go anywhere else!

Excellent service from Andy as usual. Prompt service replacing and pointing out issue with front coil spring. All done so I could go away for the weekend. Thanks.

First class servicing all round. No complaints at all. Will come back again

Both a professional and efficient service

Still travel 20 miles once a year for MOT & Service! Good, friendly service

As usual, a first class and professional experience

As usual the service was excellent. 

A business you can trust

Tony made my experience at Roy Chapman Ltd excellent. He was really friendly, attentive and kept me updated with the works that needed to be carried out. I have only been to Roy Chapman once before and they even remembered me. I am definitely staying with them for the foreseeable!

Excellent service as always. Staff friendly and helpful. I am always kept informed. I rely on Roy Chapman to be there when needed. Thank you

Super service from a lovely company. Genuine and trustworthy. Been using them for years now and wouldn’t go anywhere else.

Excellent service and care, always. Thank you

My first visit and very pleased with every aspect from the welcome to the finished job.

Tony was very friendly and called a couple of times to keep me updated on progress and cost. The repair was carried out in one day and the cost was as expected. The car had been very well cleaned before I collected. I was very impressed and will definitely use Roy Chapman again

Couldn’t have been better!

Appreciated the car wash with my MOT

Thank you so much for the cleanliness of the car on its return

Lovely company. Nice staff.

Once again an excellent service from Roy Chapman Ltd. Will certainly use again.

Andy has always been very reassuring and helpful when I’ve had a problem with my car. All work was carried out efficiently and quickly. 

Very impressed. Just had MOT and they cleaned both inside and outside of vehicle. Will certainly go back in the future.

No fuss, great communication and prompt service, reasonable cost – very happy customer

Knowledgeable, friendly staff and a great service. I wouldn’t go anywhere else. Thank you.

Excellent and as ever efficient service. Everyone so friendly and always explain what repairs are needed. I have complete trust in what they say. Really appreciated my car being delivered back to me after a tyre repair job.

An unexpected fault meant my son’s car needed urgent attention and we were pleasantly surprised that they could fit us in 2 days before Christmas. After starting the work it became apparent that things were worse than we all first thought. It was a very frustrating time for all concerned, but they pulled out all the stops (and a few hairs) and got the car back to us the very next day and in time for Christmas. Thanks to all involved.

Thank you so much to the team for quickly and efficiently getting me back on the road after an unexpected puncture. Your customer service is exceptional and nothing is too much trouble.