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No fuss, great communication and prompt service, reasonable cost – very happy customer

Knowledgeable, friendly staff and a great service. I wouldn’t go anywhere else. Thank you.

Excellent and as ever efficient service. Everyone so friendly and always explain what repairs are needed. I have complete trust in what they say. Really appreciated my car being delivered back to me after a tyre repair job.

An unexpected fault meant my son’s car needed urgent attention and we were pleasantly surprised that they could fit us in 2 days before Christmas. After starting the work it became apparent that things were worse than we all first thought. It was a very frustrating time for all concerned, but they pulled out all the stops (and a few hairs) and got the car back to us the very next day and in time for Christmas. Thanks to all involved.

Thank you so much to the team for quickly and efficiently getting me back on the road after an unexpected puncture. Your customer service is exceptional and nothing is too much trouble. 

Excellent service as ever from Roy Chapman Ltd. Both Andy and Dean were great and could not be more helpful. Everything explained well about what was required and a breakdown of cost provided.

Andy was very helpful after my car would not start even though they were short staffed. Car collected from home and returned all fixed 3 hours later. Excellent service. Thank you.

Thank you so much for looking at my pesky BMW brakes. I am not sure why I ever bothered going to any other garage.

Very efficient service. Pleased with collection of car. Staff very polite. My car came back spotless.

Absolute trust in what they say and do, no unnecessary upselling – you get what it says on the tin. Won’t take my cars anywhere else. Customer service very good and servicing of both my cars – excellent!

Staff very polite and courteous and could not be more helpful. Will always use Roy Chapman Ltd

Thank you so much for looking after my car so well, returning it repaired and clean and shiny. I very much appreciate your skill, expertise and friendly manner.

Car serviced during lockdown. Collected and delivered back which I was grateful for. A very good price and will be taking it back there when it needs servicing next time

Many thanks for an excellent service – loved the cling film wrap on steering wheel, etc. Really good idea.

Awesome service. Speedily sorted out my unexpected puncture. Customer service was brilliant and they dropped it back to my house again afterwards, which is so helpful. Would definitely use them again!!

Efficient and friendly service – can trust the workmanship

First class service. Highly recommended.

Always get super service

As usual, I am very satisfied with the professional service provided. Always pleasantly surprised. Would highly recommend.

Excellent, friendly service as always. Top marks to Andy, Dean and their crew.

5 star. Fabulous!

The staff were very helpful and the service very efficient. Thank you.

Thanks for another great service experience!

Friendly and efficient service. I was pleased with the final price which was surprisingly low for the work carried out.

I have brought my car in for various issues over the last few years and the service and professionalism of the staff is excellent. I feel very confident that I am getting the best attention and advice.

Excellent service

Great service. Car sorted out efficiently and within time scale. Delighted with the free valet.

Great service!