My car went in for its MOT and failed on emissions, The team explained in depth the reason for the failure and what was needed to rectify it. They managed expectations well in terms of collection times and I was actually able to pick it up earlier than they’d anticipated – and it was lovely and clean too!
I’ve used Roy Chapman Ltd for several years, always very satisfied with the service I’ve received.
Excellent attention and first class service. Very price competitive and go the extra mile to provide all information for car care and future service and MOT needs. I would always recommend Roy Chapman Ltd.
Booked for an air con re gas. Other bits were done included in the price – air in tyres, wash & vac. I am very happy with the service and the cold air con.
First class service – thank you!
More than satisfied. Keep up the good work.
Would like to thank Vicky for collecting my car and doing and excellent service on it. It always comes back very clean. I cannot fault your service manager for keeping me informed about my car.
Great to find such a clean car. Thank you!
MOT carried out, air con fixed and car cleaned – excellent as always, thanks!
Always efficient, friendly and cost effective. Whatever cars we have had you are able to look after them perfectly.
The usual high standard on recent Focus annual service and MOT.
Great service as always. Very friendly and helpful staff. Always reliable. Would recommend to family/friends (and always do!) Thank you to everyone.
Brought grandson’s car in for its MOT. Straightforward as usual.
Staff were very helpful when my Fiesta suffered a broken passenger mirror.
Excellent Service as always! Friendly and courteous staff. I wouldn’t go anywhere else.
From booking my service with Tony to the technician handing me my keys on completion, the whole team were exceptional.
Wonderful to have local excellent service. Thank you once again.
Very friendly and helpful staff. So nice to get a clean car back (especially after a weekend with grandchildren!) Also very importantly the service was carried out in the agreed time.
I am new to the area. Booked first MOT in Tring. Cannot recommend highly enough. Friendly service received from start to finish. As I live locally they dropped my car back for me. Good communications regarding work needed and costs. Very happy and will be back! – Thank you.
Great service as always – thank you!
This is my second visit. Very satisfied with all aspects of the work and communications.
Always an excellent and courteous service. Much appreciated.
Quick and efficient. Decently priced.
Urgently needed an MOT, booked in quickly for me. Asked for car to be returned by 12 noon which it was. Well done!
Friendly and helpful staff who kept me well informed before proceeding with any work. Car cleaned outside as well as footwells vacuumed. Thank you.
I always go there to have my vehicle maintained as I feel all staff are trustworthy and honest regarding analysing my problems, if any.
The work was carried out in a professional and efficient manner with the added extras of screen wash top up, tyre pressure check and a clean. Great Service
I have been with Roy Chapman Ltd for over 25 years. All fine.
Very pleased with the service received. Staff polite and helpful. I have used for several years. Car very clean on collection – Happy customer.
Roy Chapman Limited | Registered Office: 22 Western Road, Tring, Herts HP23 4BB | Reg No 2265678. VAT No 370 121204.
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